Legal
Privacy policy
Last updated: [DATE]
Who is responsible
Kizzi Nkwocha EI (Kizzi Talk), 2 Rue de la Roche, 23400 Bourganeuf, France, is the data controller. Contact: thisiskizzi@outlook.com.
What we collect and why
| Data | Purpose | Legal basis | Kept for |
|---|---|---|---|
| Name, email, booking details | Booking and running your sessions | Contract | Duration of coaching + 3 years |
| Payment records (no card numbers) | Invoicing and accounting | Legal obligation | 10 years |
| Session notes and exercises | Personalising your coaching | Contract | Duration of coaching + 1 year |
| Assessment answers and email (if you ask for results by email) | Sending your results and occasional emails | Consent | Until you unsubscribe |
| Messages you send us | Answering you | Legitimate interest | 3 years |
| Anonymous usage statistics | Improving the site | Consent where required | [13] months |
We do not record sessions unless you ask us to and agree in writing.
Who receives your data
Only the service providers we need: Cal.com (booking), Stripe (payment), Zoom, Google Meet or Zencastr (sessions), Cloudflare (hosting), our email provider and [analytics provider]. Some of them are based outside the EU; where that happens, transfers are covered by the European Commission's adequacy decisions or standard contractual clauses. We never sell your data.
Your rights
You can ask to access, correct, delete or export your data, object to its use, or withdraw consent at any time, by writing to thisiskizzi@outlook.com. We reply within one month. If you are not satisfied, you can complain to the CNIL (www.cnil.fr).
Security
The site uses HTTPS throughout, and payments are handled entirely by Stripe.